Retava Logo Retava
Connect with Strava
Back to Help

How to Create Coupons

A guide for merchants on setting up coupon codes across different e-commerce platforms.

Recommended Setting: "One Use per Customer"

To ensure your rewards are used fairly and to prevent abuse, we strongly recommend flagging your coupon codes as "One Use per Customer". This ensures that each athlete who earns the reward can only redeem it once in your store.

Shopify

  1. Go to your Shopify Admin and click on Discounts.
  2. Click Create discount and select Amount off products or Amount off order.
  3. In the Usage limits section, check the box labeled "Limit to one use per customer".
  4. Configure the rest of your discount settings and click Save.
A

Adobe Commerce

  1. Log in to your Admin Panel and go to Marketing > Promotions > Cart Price Rules.
  2. Click Add New Rule.
  3. Under the Rule Information tab, find the Uses per Customer field.
  4. Enter 1 in this field to limit the coupon to a single use per customer.
  5. Complete the Rule Details, Conditions, and Actions, then click Save.

WooCommerce

  1. In your WordPress Admin, go to Marketing > Coupons (or WooCommerce > Coupons in older versions).
  2. Click Add coupon or edit an existing one.
  3. Go to the Usage limits tab in the Coupon data meta box.
  4. Find Usage limit per user and enter 1.
  5. Click Publish or Update.
B

BigCommerce

  1. Navigate to Marketing > Coupon Codes in your control panel.
  2. Click Create a Coupon Code.
  3. In the Coupon Settings, look for the Limit Usage section.
  4. Check the box for "Limit to one use per customer" (often found under 'Advanced' or 'Usage' settings depending on your store version).
  5. Fill out the remaining details and click Save.

Need more help? Contact our support team.